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A platform your delivery plan can depend on

Uptime and Reliability

Redundancy, monitoring and recovery — because a stalled annotation platform stalls a release.

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Downtime Is a Delivery Problem

When the platform stops, a distributed annotation team stops, and the cost is measured in the delivery date rather than in minutes. Reliability engineering here is capacity planning for people as much as for servers.

What Is Included

Redundant infrastructure

No single point of failure in the serving path.

Continuous monitoring

Availability and performance watched around the clock.

Automated backup

Regular, verified backups of work in progress.

Disaster recovery

Tested recovery procedures with stated objectives.

Graceful degradation

Assistive features fail before core annotation does.

Status transparency

Incidents communicated as they happen.

How We Work

  • Work in progress is protected Annotation survives a dropped connection or a restart.
  • Maintenance is scheduled Planned work happens outside your team's working hours.
  • Capacity ahead of demand Headroom is provisioned before a surge, not during one.
  • Incidents get a post-mortem Cause and fix written up and shared.

The Controls Behind It

  • Availability reporting Measured and reported, not asserted.
  • Backup verification Restores are tested, because an untested backup is a hope.
  • Recovery objectives RTO and RPO agreed per engagement.
  • Escalation contacts A named route when something breaks.

Ready When You Are

Tell us what you are building and we will come back with a plan, a sample and a price.

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