The data is personal
Documents contain exactly the information that must not leak.
Documents, risk and claims
AI Data for Finance and Insurance
Regulated workloads need annotation that is accurate, explainable and handled under controls you can evidence.
Accuracy You Can Evidence
In financial services the question is never only "is the label right" — it is "can you show how it was decided, by whom, and under what rule". We run these programmes with the access controls, audit trails and reviewer separation that a compliance conversation requires.
Where Finance & Insurance AI Programmes Struggle
Decisions must be explainable
A model outcome that cannot be traced to its training basis is a regulatory problem.
Class imbalance is extreme
Fraud is rare, and rare classes are where naive sampling fails.
Formats never settle
Every institution, and every year, brings new document layouts.
AI Use Cases We Support
Document understanding
KYC, statements and contracts with field-level extraction.
Claims processing
Damage assessment from photographs and claim-form structuring.
Fraud pattern labelling
Confirmed-case annotation for imbalanced training sets.
Risk and credit features
Structured annotation of applicant and transaction records.
Customer communication
Email, chat and call classification for intent and compliance.
Redaction and PII detection
Locating personal data for masking pipelines.
Data Types We Handle
- Scanned and digital documents OCR plus field and table extraction.
- Transaction series Labelled histories with confirmed outcomes.
- Claim photography Damage classification and severity grading.
- Text and voice Communications classified for intent and risk.
How We Run the Programme
- Least-privilege access Annotators see only what their task needs, on controlled environments.
- Separated review The reviewer is never the labeller, and both are recorded.
- Written decision rules Every ambiguous class has a rule an auditor can read.
- Retention on your terms Data lifetime is agreed at the start and enforced, not assumed.
Build Finance & Insurance AI on Data You Can Trust
Tell us what you are building and we will come back with a plan, a sample and a price.